Contact LoveHoonga
One address: [email protected]. It lands in a shared inbox that four people read. No ticket system, no chatbot, no form.
We answer within a few business days. Sometimes same day. If it's a weekend or we're mid-retest on something, it might take longer — but it won't vanish.
What to write about
- Corrections. A price that's changed, a feature that's gone, a screenshot that no longer matches. Include the page and what you saw. These go to the top of the pile.
- Partnerships. If you run a platform and want to be considered for review, tell us what it does and what it costs. We decide what we test. Paying us doesn't get you a score.
- Privacy requests. Want to know what we hold about you, or want it deleted? Ask. We keep very little, so this is usually quick.
- Everything else. A bug on the page, a broken button, a category you think we're missing. All welcome.
One thing we can't help with: account problems on the partner platforms. Cancellations, refunds, billing, a chat that won't load — that's theirs to fix, and they'll move faster than we can. Use the support link inside the app you signed up with.